I just set up a new Native Instruments Kontrol S61 MK3 keyboard. After installing the Hardware Connection Service as outlined in the set up instructions, the next thing you’ll need to do is update the firmware on the device. Unfortunately, I ran into significant problems here. The firmware updater could not detect my keyboard, displaying the message:

Please connect your KONTROL S MK3 and click RESCAN.

The problem is that Windows couldn’t find a driver for the “KONTROL S61 MK3 DFU” device. Native Instruments provide some troubleshooting instructions for this scenario, but these didn’t help either. In step 18 of that guide, when manually choosing the driver, the troubleshooting instructions tell you: